hibaji Responsible Gambling
Betting is entertainment — not a source of income. hibaji wants every player to know their limits, keep a clear head, and seek help when needed. On this page, find details about our tools, warning signs, and ways to get support.
Keep your gambling under control
The key to enjoying hibaji is making sure the game never becomes a burden. Casino and sports betting are fun for many people, but they can turn into an addiction — especially when the urge to keep betting to recover losses takes over. We believe every player should know when to stop.
Our Terms and Conditions clearly state that opening an account or placing bets on hibaji is strictly prohibited for anyone under 21. Age verification is an integral part of our security process.
Set a budget before you play — decide in advance how much you are comfortable losing and do not go beyond that limit. Depositing extra money chasing a win, or repeatedly depositing to recover losses, are the first signs of a problem. hibaji provides tools to help you monitor your own activity.
If you have any questions about responsible gambling, our FAQ page has answers to many common questions. Our Privacy Policy also explains how your information is kept secure and how it is used in the case of self-exclusion.
Core Principles
- For users aged 21+ only
- Never deposit beyond your budget
- Do not bet to chase losses
- The purpose is entertainment, not income
- Take a break or lock your account when needed
Tools to control yourself
hibaji offers several self-control features. To use these tools or for any questions, contact the support team directly via 24/7 live chat or email.
Set a Deposit Limit
Set a maximum deposit amount per day, week, or month. Once a limit is set, it cannot be increased before the specified period ends.
Session Time Limit
Decide how long you want to play in one go. When the set time is up, you will receive an automatic alert and have the chance to take a break.
Temporary Break (Cool-Off)
You can block access to your account for a few days or a few weeks. During this time, placing bets or making deposits will not be possible.
Self-Exclusion
Activate self-exclusion to remove yourself from the platform for an extended or permanent period. Once requested, your account remains fully inactive for the chosen duration.
Direct Support
To activate any control tool or to ask a question, speak to the support team in Bengali or English via 24/7 live chat or email.
Review Your Gambling History
You can view your deposit, withdrawal, and betting history at any time. Regularly reviewing your own activity is the first step toward responsible gambling.
Recognise the warning signs
Gambling addiction develops gradually — often without you realising it. If you notice any of the signs below in yourself, seek help right away.
- You feel a strong urge to keep betting after a loss to win back the money
- You are lying to or hiding the amount you gamble from family or friends
- You are betting with money meant for daily expenses or with borrowed money
- You feel restless, irritable, or low when you are not gambling
- Your focus on work, studies, or family is slipping and gambling is constantly on your mind
- You are trying to stop but keep failing
- You are using gambling as a way to cope with stress or sadness
Ask yourself
If the answer to any of these questions is "yes", stop for a moment and seek support:
- Have you deposited beyond your budget in the past month?
- Are you spending money without your family knowing?
- Do you feel uneasy when you cannot gamble?
- Has gambling put you in financial difficulty?
Where to get help
Asking for help is not a weakness — it is a smart decision. No matter how small the problem, take action as soon as possible.
hibaji Live Chat
Our support team is ready to help in Bengali and English, 24 hours a day, seven days a week. For self-exclusion or a deposit limit, contact us directly via live chat.
Email Support
If you prefer to write things out, send us the details by email. hibaji's support team will respond promptly and take the necessary steps for your account.
Family and Friends
Talk openly with the people close to you. Support from family is one of the most effective ways to overcome addiction — if you cannot manage alone, let your family know.
Professional Counsellors
Mental health specialists and professional counsellors who work with behavioural addiction are available in Bangladesh. Contact the mental health unit at your district or upazila hospital, or reach out to a private counselling centre. Whatever your financial situation, seeking professional help is the most effective option.
Mental Health Services
You can visit the National Mental Health Hospital or the mental health departments of various government hospitals for consultation. Doctors provide services free of charge or at low cost for addiction-related issues.
hibaji's Commitment
hibaji is not just a gaming platform — we want every user to play in a healthy and informed way. That is why we strictly follow our age verification process and do not allow anyone under 21 to use an account.
Every deposit and withdrawal on our platform is monitored. If unusual or risky behaviour is detected, our team will proactively reach out to that account holder. This is part of our platform's safety system.
When betting, keep in mind — this is a game of chance. Every outcome is random and no strategy or system guarantees long-term winnings. Anyone who treats gambling as a source of income faces a much higher risk of financial loss.
You can find more details about our tools and support on the About Us page. It also has more information about hibaji's operations, team, and values.
Above all, enjoy the game — but never let any game become more important than your life, family, or mental health.
Key Responsible Gambling Tips
- Set a fixed budget before each session
- Take breaks on time and shift your attention to other activities
- Never bet while under the influence of alcohol, medication, or stress
- Do not place the next bet immediately after a loss
- If you feel you need help, do not delay — seek support right away